Maintenance & aftercare
A dirty façade sign, a light box with one letter out and a bicycle shelter with a loosened panel do precisely the opposite of what they were meant for. We stay available after installation.
What maintenance covers
Cleaning of façade signage, banners and signage. Inspection and repair of lighting — LED modules, power supplies, control gear. Replacement of damaged parts after storm, impact or vandalism. Updating wayfinding when a department moves or a name changes. And for those with several sites: the same intervention in one round across all sites, instead of ten separate call-outs.
Why it pays to arrange it right away
Maintenance that is only organised once something is broken is always more expensive and always slower. If it is included at quotation stage, we know what is installed and with which components, and we can come prepared. So ask about it explicitly when you request a quotation — it is not automatic.
What we need for it
No longer sure exactly what was installed back then? That is normal, and it is no obstacle. A few photos and the address are usually enough to determine what is needed. For installations we placed ourselves, we can retrieve the file.
Frequently asked questions
Do you also maintain what was not bought from you?
Often yes. Send a few photos and we will say whether we can take it on.
How quickly can you be on site in case of a fault?
That depends on the nature of the fault and on the arrangements in your file. With a maintenance agreement we set it out in advance.
Can maintenance be covered by one contract for all our sites?
Yes, that is exactly where it pays off most.